Luxottica

Dear Sir/Madam, I live in Saudi Arabia, several months before I purchased burberry sunglass b3141 from Saudi Arabia. After few days later I lost the part of my burberry sunglass b3141 (hinge) is there any option to get that because I already contacted burberry showroom they told me to contact you because you are the manufacturer of thier products.

I kindly request you to help me to get that.

Thank you

I purchased a pair or Oakley prizm glasses that are fake I took them to surf dive and sky and when I collected the glasses I noticed the right temple didnt state the were made in USA they were blank Ive been buying Oakley for years plus other Oakley products and never had an issue like this I want a replacement please thank you kindly Julie _Anne Weller

I purchased a pair of eyeglasses from your store, and after two years, the arms of the glasses have noticeably changed color.

I would appreciate it if you could replace the arms or provide a new pair of glasses. Please let me know the next steps to proceed.

Luxotica sent a replacement lenses for my glasses. They came broken and there is no way to contact or return the product.

I received a letter stating that you've been trying to reach me, yet you could send me a letter but can't reach me. We go through this every single year. I do not understand why you cannot get my address into your system, yet you can send me a letter.

My # is 954558**** if u can contact me to help me what to do I would appreciate it .

I just want to get my glasses fixed or replaced . I dont have a receipt since it was a present .

She never could understand what I was talking about!!!

Can someone please contact me so I can get this issue resolved 662-312-**** Thank you

I thought I had purchase a out of warranty pair of replacement bifocal transitions for two-hundred dollars but I was informed they were only sunglasses mail to the wrong address.

I haven't managed to cancel my order yet, which was submitted in error through PAYPAL. The customer reference is O-30N054224****442Y.

I will try to contact customer service again in the morning. I could do with some help as the automated system for dealing with this through PAYPAL doesn't seem to be working.

My credit card company took care of this.

It investigated this item and was able to

determine it was a total scam. They got it cancelled and it was taken care of.

TERRIBLE No Call Back No Love Agent. Auto System hung up!!

Nothing Else To Say. Versace Glass Letters on the side of eye glasses falling off.

Only a chat not a person to talk with.

I told the problem and they kept saying sorry. I told them I have an account number and they didnt want it.

I just couldnt get anywhere with this awful company. They told me to talk with lens crafters and I said I did. I told them Lens Crafters has no information on this order.

They never were involved. They said they could not help me and pushed me off to another chat person.

Nothing was resolved.

My credit card company is investigating it. But now they cancelled my card.

What a mess!

Good morning

My husband purchased glasses sold by you to brown thomas (st patricks st cork store) dolce gabbana ones and they fell apart. Now brown thomas wont do anything about it. I can send you pictures and alot of them seem off with the authentication of glasses but you company's name was on the box so i assume you supplied them.