81 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I mailed out my glasses and followed the steps after having to go twice to a sun glass hut to have my glasses tighten because one of the screws kept coming loose. So I figured Iโ€™d take advantage of the insurance since itโ€™s good for two years and the glasses were only $400 !!

The glasses were received on 08/15/18 and itโ€™s now 09/03/18

The paper said two weeks to repair send.

Then I started emailing

No notification until glasses are fixed looks like we havenโ€™t even ordered parts and will come from Italy & itโ€™ll be 3 weeks!

Oh no records of us receiving your glasses!!

What in the *** Is this!!! And I had to pay for shipping!! I donโ€™t get replies right away! Itโ€™s not my problem if they didnโ€™t get it the tracking number where I sent the glasses to says it was delivered ! And I used the address that was provided on the letter they sent me! I want my shades new ones a refund on my shipping!!!

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Luxottica Reviews

  1. 49 reviews
  2. 7 reviews
  3. 10 reviews
  4. 2 reviews
  5. 2 reviews
Luxottica reviews